mercredi 24 février 2016

Dead area on Nexus 9 screen

I've run into what I think is the same problem with two different new Nexus 9 tablets, from two different sources, and I'd like to find out if this is a common defect with the Nexus 9 in general. In both cases, let them run all system upgrades to the latest version (6.0.1).

With the first tablet, I first noticed that I had problems pressing and holding (to move icons on the home screen) near the left edge (USB connection at the bottom). Tried a bit more, and found it only intermittently registered touches in about a 1cm wide vertical band 1cm in from the left side. Sent it back to Amazon, ordered a replacement from a different affiliate.

Second tablet came, I let it install updates, and got the same problem. This time I installed a touchscreen test app, used the "paint" mode (draws a pixel wherever you touch), and after sweeping my finger pretty thoroughly over the screen, saw an obvious mostly-dead bar in the problem area. See attached image.

Has anyone else run into this? Known Nexus 9 issue? Could it be a software problem, unlikely as that seems? Any help or advice would be appreciated. I want a stock Android tablet badly enough to give the Nexus 9 a third try, but not if I'm probably just going to run into this again.

Touchscreen test
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